Ashtons e-Works INTRODUCING Find out how e-Works can help your hospice A simple, affordable alternative to other high-cost and unnecessarily complex prescribing and administration systems A new era in electronic prescribing
and administration

Hospice Pharmacy Services

Ashtons is proud to be the leading provider of specialist pharmacy services to independent healthcare providers in the UK. We have more than twenty five years experience in promoting the safe and effective use of medication.

We are committed to helping you ensure your patients get the very best palliative care treatment. Our range of pharmacy services has been designed, developed and continually refined for over 25 years to help hospices throughout the UK meet the specific requirements of the Care Quality Commission (CQC), Healthcare Improvement Scotland (HIS) and Healthcare Inspectorate Wales (HIW).

Medicines Management

Maintaining best practice and professional standards in medicines management is crucial to the delivery of high quality patient care. We ensure our clients are using medicines management policies and processes that meet these standards and are in line with regulatory requirements.
Find out more

Regulatory Compliance

Helping to maintain and develop the reputations of our partners is a key goal for Ashtons. We will also work with you to review your medicines policies and procedures to help minimise clinical risk and help you achieve best practice standards.
Find out more

Product Supply

Due to changes in legislation we are aware that many hospices are having to obtain medication from different sources. This hybrid system of supply is often overly expensive, complex and time-consuming for nursing staff. Your hospice can order everything you need from Ashtons. We truly are a one stop shop.
Find out more

Training

Our training courses are tightly focused to be relevant to the needs of doctors, nurses and healthcare assistants working for our hospice clients. They support compliance goals and help enhance skills and continuous development.
Find out more

About us

We are experts in medicines management

Our team includes an industry-leading expert in palliative care pharmacy, founder members of the Hospice Pharmacy Association, and a team of experienced palliative care pharmacists. We are focused on helping hospices to use their medication safely, effectively and in compliance with all relevant regulatory requirements.

Find out more

Hyponatraemia whilst using PPIs

We mentioned this in a previous newsletter but another query has come in from our hospices which has led to a more thorough review. Proton Pump Inhibitors (PPIs) are used to treat gastroesophageal reflux disease and work by blocking the transport of acid into the stomach to decrease the acidity. They are used widely in…

Read more

Queries from our hospices – Winter 2020/2021

We have had some interesting queries over the past few months which have required some time to answer in full. We also had some feedback from previous queries which we respond to below. All our visiting pharmacists are there to respond to your queries and if they can’t answer the question on the spot, we…

Read more

Managing medicines safety alerts – new MHRA Central Alerting System

Who issues medication safety alerts? The Medicines Healthcare Products and Regulatory Agency (MHRA) is responsible for issuing medication and medical device safety alerts. How are these communicated? This autumn, the way the MHRA communicates safety alerts is changing. All medication safety and critical alerts that need to be actioned by healthcare organisations will be issued…

Read more

Flu Vaccines for next winter 2021/2022 are now available for pre-order

Advance planning for flu vaccination clinics has become an important part of patient care. The flu vaccination delivered in the following year provides vulnerable patients with protection against the strands of flu that are going to be the most prevalent over the next year. This is even more important this year, as hospitals deal with…

Read more

Opioid safety in the news again

The MHRA has repeated its concerns about overuse of opioids based on a set of recommendations from its Opioid Expert Working Group of the Commission on Human Medicines. The first step taken was to put safety warnings on packs of medicines containing opioids. They now want to ensure people are supplied with consistent information on…

Read more

Serotonin toxicity – are we missing it?

It is generally accepted that the management of symptoms in palliative care must involve appropriate polypharmacy. We are comfortable with using more than one medicine to help with one symptom provided the mechanisms of action are different and complementary – for example morphine plus gabapentin for pain with neuropathic characteristics. At the same time, we…

Read more

Opioid patches – back to basics

The two opioids available for delivery via a transdermal patch in the UK are fentanyl and buprenorphine. Fentanyl products are licensed for severe and chronic pain that requires long-term opioids or that does not respond to non-opioids. Buprenorphine is available in two sets of products – the stronger patches have a similar license to fentanyl while the lower strengths are indicated for non-malignant pain when an opioid is necessary (they are used for cancer pain in some cases, where patients only require low opioid doses)…

Read more

Focus on deprescribing

One of the audits collected on our Ashtons Live View system is the number of prescription items for each patient. This information enables us to provide you with comparative data and percentages for our clinical interventions. It is not unusual to count more than twenty items for one patient on a hospice drug chart, although many of these items will be on the PRN pages. We pay great attention to detail with the patient’s response to their medicines, but what are the prompts for reducing the number of items?

Read more

Information governance update: faxes

From 31 March 2020 NHS and partner organisations are required to use modern communication methods instead of faxes, such as secure email, in order to comply with their information governance requirements and in a bid to improve patient safety and cyber security. How do we swap to using secure email?

Read more

Reflections on COVID-19

Looking back on my emails, I see that my first COVID-related message came in on 3rd March. At first, it was impossible to judge the impact the virus was going to have on our healthcare system and hospices. The shocking lack of their inclusion in the two essential components – PPE and testing – soon became apparent. Many of our senior hospice colleagues have described how they had to ‘fight’ for what was needed –on top of caring for very sick patients who may or may not have the virus and staff having to isolate for the statutory period…

Read more